Flexible Service Plans

 You can choose the right level to suit your operation.

	All subject to terms and conditions
No.	Service Plan Name	BRONZE	SILVER	GOLD	PLATINUM
1	Labour invoiced after the service
2	Parts invoiced after service
3	Loan compressor for service or emergencies
4	Emergency callout engineer on site within 24 hours
5	Free mileage on ALL visits
6	Maziak arrange scheduled service visits
7	Genuine parts used
8	Access to 24/7 emergency call out helpline
9	Prices can be fixed for up to 5 years
10	Labour invoiced annually upfront
11	Emergency callout engineer on site same day
12	Loan compressor for service or emergencies for unlimited time
13	Free pre-contract inspection
14	Discounts available for 6 month or annual payments upfront
15	Labour and parts invoiced in equal amounts (agreed frequency)
16	Free annual energy audit of compressed air plant
17	Free emergency callout labour for any initial visit
18	Unlimited emergency callout labour costs included, 24/7
19	Unlimited emergency callout parts included
20	Emergency callout engineer guaranteed on site within 4 hrs

Bronze Service Plan:    Labour and parts quoted up front and invoiced after each service visit 

Silver Service Plan:     Labour invoiced at contract start date, parts invoiced separately after each service visit 

Gold Service Plan: (Fixed Budget for Planned Services):  Labour and service parts invoiced in equal payments in advance

Platinum Service Plan: (Total Budget Control): Labour, service parts and emergency costs invoiced in equal payments in advance

Renewal Procedure:  You will be notified in writing one months prior to renewal date of the new agreement price and sent copies of new agreement documents.  We request at this stage that you sign and return the new documents to us with your purchase order for the coming agreed period.

Visit Procedure:  Our service department will contact you prior to each visit to inform you that a visit is due, at which time, if you have any problems with your equipment we would ask that you inform us so that if non standard spares are required we can ensure they are available for our engineer to bring with him.  Where possible we will try to send the same engineer for each visit, this will enable you to see continuity of engineer and also allows our engineer to become familiarised with your compressed air equipment, thus ensuring they are maintained to the highest standard both you as a customer and we as a supplier expect.

Terms:
Validity:   60 days from date of proposal
Prices:     All prices quoted are subject to VAT rate applicable at time of invoice