Vacancies Maziak Compressor Services

Vacancies

Join the Maziak Family as we grow and evolve. Established in the late 50s we've been around a long time and we have a clear vision for the future "to deliver an unbeatable experience as your partner of choice".  By partner we mean employees, customers and suppliers.  Our strong values framework guides our attitudes and behaviour: Precision, Integrity, Progressive, Energetic and Smart. If these resonate with you and you have the skills we are looking for then get in touch - we'd love to meet you.

Service Co-ordinator Role

Location: Wellingborough, Northants.

Role: Service Co-ordinator

Duties:

  • To be the first point of contact for incoming service calls and customer service requests
  • To support the administrative requirements of the service team
  • To maintain and update the service records & database as necessary
  • Provide regular reporting to management as required
  • Holds overall responsibility for organising 16 engineers work on a daily basis, it is critical that the engineer’s time is planned efficiently and skill set used according to the task.
  • Works closely with the Tech Support Engineer and Stores department to ensure that work flow is uninterrupted and the business works as an effective team.
  • Arrange all service and repair visits with customers and book in via phone or e-mail.
  • Book all jobs in the service system
  • Manage all breakdowns in an appropriate and timely manner.
  • Carefully plan all visits via geographical location where possible to ensure best efficiency & reduce costs.
  • Keep customers informed at all times.
  • Take responsibility, working closely with the stores, ensuring that all parts are ordered well enough in advance of requirements.
  • Ensure that the engineer jobs are completed accurately, providing feedback where appropriate
  • Collaborate with engineers, using their knowledge to assist and help plan work to deliver the best possible service to the customer.
  • Resolve any issues with the engineers or customers immediately and escalate to the Service Director or Field service manager if necessary.

Please send CV’s and covering letter to james.maziak@maziak.co.uk

 

Service Engineer  

We currently have no vacancies for Field Service Engineers, however we do have opportunities for multi-skilled engineers come up from time to time.

 

If you would like to send a speculative CV and covering letter, we’d be happy to hold your details on file for future use.

 

Please send any speculative emails to service@maziak.co.uk please note, we will hold details for a maximum of 6 months’

 

 

Ready for an unbeatable experience? Contact us today
01933 222 000
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