Service Support Team

Our Vision is to deliver an unbeatable experience as your partner of choice and that has to start with excellent customer service and support. The service team is geared to deliver just that. From routine maintenance visits to emergency technical issues and breakdowns our goal is to work with you to complete the job efficiently and professionally with a minimum of fuss and bother.  Here's what the team looks like:  

Compressor Servicing Engineers


  • Over 350 years collective experience

  • Manufacturer trained

  • Carry full range of spare parts facilitating quick repairs

  • 24/7 callout service

 Field Service Manager


  • Customer support - onsite

  • Advanced technical support

  • Escalation point

  • Review feedback and respond proactively to customers and engineers

  • Continuous improvement, best practice and training 


Service Planners


  • Schedule engineer workload

  • Quick response to callouts

  • Efficient planning and servicing

  • Continuity of contact - customer knows who to speak to 

Technical Support (Phone)


  • Ex-engineer technical support to provide immediate phone support

  • Option to diagnose issue to avoid unnecessary onsite visits and/or to ensure engineer visiting site is fully prepared on arrival

  • Guidance for planners for maximum efficiency and skills matching



Ready for an unbeatable experience? Contact us today
01933 222 000
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